Lovellysea will NO LONGER be taking responsibility for lost mail. Once your package is dropped off at the post office, it will be out of my hands. If you need assistance on what steps to take if your package is lost. I will gladly assist you in the right direction. Mahalo for understanding.

Everything is handmade and each piece is unique in its own way. Once product is purchased, there are NO REFUNDS OR CANCELLATIONS. If there is a case that a refund is issued, product must be sent back. Product must be received by me before I can issue a refund. Mahalo for understanding.

ALL pre-order and made-to-order products have a wait time of at least 2 weeks! This doesn't give a guarantee time on delivery! Time may take longer depending on the volume. Please make sure you understand that each piece is handmade and the wait time on ordering these options.